Path to Promotion at PHS
Growth at Pre-Health Shadowing isn’t about time served — it’s about contribution, initiative, and leadership. This page explains our level structure, what we look for, and how to move up.
Why We Have Levels
Levels create clarity and a shared language across the org — so people know what “good” looks like, how to grow, and how to lead others well.
Clarity
- Clear expectations for responsibilities and communication
- Consistent standards across teams
Recognition
- We recognize real growth — not just time on the team
- Promotion reflects contribution and leadership
Accountability
- Reliable follow-through becomes the norm
- Mentorship and continuity are built into the structure
Level Structure
This is the full role progression model. Titles may vary slightly by department, but expectations align to this structure.
| Level | General Focus | Core Mindset |
|---|---|---|
| Junior Assistant | Learning and dependability | Curious, coachable, consistent |
| Assistant | Task ownership | Reliable and communicative |
| Lead | Small-team leadership | Accountable and proactive |
| Senior Lead | Process improvement | Strategic, systems-minded |
| Assistant Dept. Head | Cross-team collaboration | Balances detail + big picture |
| Department Head | Department leadership | Goal-oriented and data-driven |
| Senior Department Head | Multi-department alignment | Inspires, mentors, scales |
| Assistant Lead Manager | Strategic leadership | Operates with autonomy |
| Lead Manager | Organizational impact | Vision-driven, empowers others |
| Senior Lead Manager | Executive leadership | Sets long-term direction and legacy |
Promotion Principles
We promote based on what you consistently deliver and how you elevate the work around you — not on tenure.
Consistency
- You deliver on time and follow through
- People can count on you without chasing
Initiative
- You don’t wait for direction — you create opportunities
- You identify gaps and move things forward
Leadership
- You communicate clearly and lead by example
- You lift others and build trust
Innovation
- You improve how we do things, not just what we do
- You build repeatable systems and templates
Impact
- You make measurable contributions to PHS goals
- Your work moves outcomes, not just activity
Growth Mindset
- You respond well to feedback
- You learn fast and adjust quickly
The Skill Progression Framework
This framework helps you self-assess and helps leads support your growth: Developing → Performing → Mastering.
Stages
Example (Outreach)
How to Move Up at PHS
The Promotion Equation: Impact + Consistency + Initiative + Leadership = Growth.
1) Master your current role
- Hit deadlines
- Communicate updates early
- Deliver high-quality work consistently
2) Take initiative beyond your scope
- Bring solutions, not just problems
- Spot gaps and propose improvements
- Volunteer for ownership (not just tasks)
3) Show measurable results
- Track outcomes (counts, turnaround time, completion)
- Share wins and lessons learned
- Build repeatable systems that help others
Quick self-check
If you got promoted tomorrow, could someone clearly point to your impact, your reliability, and how you helped others perform better?
Real Example: Outreach Path
Example progression to show how responsibilities expand as you move up.
Progression
Leadership Traits We Look For
PHS promotes people who lead with respect, ownership, and momentum — and who make teams stronger, not just busier.
Elevates others
- Doesn’t work in isolation
- Shares context, templates, and best practices
Communicates solutions
- Flags risks early
- Brings options + a recommendation
Owns results
- Adjusts fast when things change
- Follows through without reminders
Models professionalism
- Respectful, clear, and consistent
- Builds trust across departments
Turns feedback into growth
- Receives feedback without defensiveness
- Improves and documents learnings
Builds scalable systems
- Improves the “how,” not just the “what”
- Creates repeatable processes others can use
Internal note: This page is intended as a shared reference for team members and leadership.
